Legal Information & Notices
Please Note: That a Delivery Fee of Rs. 350 will be added to any order below Rs. 1,000 and above will be FREE (The Change is to be implemented with effect from 1st of June, 2019).
Maximum per transaction value is restricted to LKR 50,000/-.
Only the cardholder is eligible for the promotional discount.
The discount will only be applied to one transaction per day/per card for each cardholder.
Softlogic GLOMARK holds overall authority to decide on fulfilling the order, if & when the management understands that the order is placed for commercial (re-sale or other) purpose, or any other reason.
If this condition is violated at any given transaction, Softlogic GLOMARK has sole discretion to decide on cancelling the order.
We are precluded by law from delivering any liquor items or meat items on (Full moon) poya holidays. Our delivery service may also not be available on certain mercantile holidays in Sri Lanka, which holidays are decided at our discretion. We deliver only within the cities as identified in the Site. Upon delivery of the goods, the person accepting the goods ordered must sign the copy of the invoice. Provided however items delivered as provided herein cannot be returned or exchanged for any reason.
- Delivery of the items will be based on the availability of the item you have ordered and on the delivery location.
- Delivery period provided in our site will neither form a condition nor a warranty on the delivery period.
- A Delivery Fee of Rs. 250 will be applicable to all orders/ bills for the delivery service, during the curefew effect from 25th March, 2020.
You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the “View Cart” button on the 'Order Summary' page (A single transaction value is limited to a maximum transactional value of LKR 50,000/- for all payment methods).
After placing an order, the customer will receive an e-mail from glomark.lk acknowledging that the order has been received.
Please note that this does not mean GLOMARK has accepted the order placed, Softlogic GLOMARK receives full right to inform and decline an order if: (a). the Product you ordered is out of stock or discontinued; or (b). there is a problem with authorization of the payment on your debit or credit card; (c) if any of the written terms and conditions are violated.
A separate Dispatch Confirmation will be issued when the product is handed over to the courier service, along with the original copy of the invoice.
Your payments are going through Secure Payment Site operated by Commercial Bank and Nations Trust Bank. Your card details will be securely transmitted to the Bank for transaction authorization using.
- Order could be cancelled due to unavailability of the item , wrong product being advertised or wrong price being advertised.